Privacy Policy

Camel Carpets respects the privacy of your personal data. This Privacy Policy explains why personal data collected through www.camelcarpets.com is processed and how it is protected.

Data Controller

Legal name: Fİ GRUP MÜHENDİSLİK İNŞAAT MEDİKAL DAYANIKLI TÜKETİM MALLARI VE DIŞ TİCARET LİMİTED ŞİRKETİ
Brand: Camel Carpets
Address: Güneşli Mah. 1333. Sk. No: 33 A Bağcılar / Istanbul, Türkiye
Tax office: Güneşli Tax Office
Tax number: 387 056 7850
MERSİS number: 0387-0567-8500-0010
Email: info@camelcarpets.com

Information We Collect

When you place an order, create an account, submit a contact form or contact us, we may process:

First and last name
Email address
Phone number
Billing and delivery addresses
Order information
Payment transaction information
IP address and site usage data

Purposes of Processing

Receiving, preparing and delivering orders
Providing customer service
Invoicing and accounting
Managing returns and exchanges
Meeting legal obligations
Improving the website experience
Sending campaign and informational communications

Payment Security

Payments are processed through licensed payment providers and banking infrastructure. Camel Carpets does not store customers’ full card details in its own systems.

Cookies

Cookies may be used to improve the user experience, perform analytics and measure marketing activities. You can manage cookie preferences through your browser settings or the privacy preferences area on the site.

Sharing With Third Parties

Personal data may be shared only as necessary with carriers, payment providers, technical infrastructure providers, accounting service providers and legally authorised public authorities.

Data Security

Appropriate technical and administrative measures are taken to protect personal data against unauthorised access, loss, misuse or disclosure.

Your Rights

You may contact us to request information about your personal data, ask for correction or deletion, object to processing and exercise other rights provided by applicable law.